ErrorCodePro · Appliance Error Codes

Carrier AC & Heat Pump Error Codes: Full List & Meanings

Every Carrier ac & heat pump error code we have verified against Carrier's own support pages, with its official meaning. This list covers 24vna6 infinity variable-speed air conditioners (status codes shown on the infinity control or amber led). Codes vary by model, so confirm in your owner's manual. Support: Carrier dealer or Carrier customer relations (carrier.com).

Codes by system

Heating

Venting / airflow

All Carrier ac & heat pump error codes

Codes marked "Reset only" or "Service" have no separate page because the manufacturer publishes no owner fix beyond a reset or a service call.

CodeOfficial meaningSystemOwner action
14Line voltage low: the outdoor unit's control detects supply voltage below its operating range.Power supplyService
15Line voltage high: the outdoor unit's control detects supply voltage above its operating range.Power supplyService
17PCM–Bluetooth module communication failure: the primary control module has lost communication with its Bluetooth module.Control / electronicsService
18Indoor coil freeze protection: the system has detected conditions that can freeze the indoor coil and is protecting it.HeatingOwner checks
31High pressure: the manual lists compressor high pressure limit, high pressure switch trip and high pressure disable under base code 31.Venting / airflowOwner checks
32Low pressure: the manual lists compressor low pressure limit and low pressure disable under base code 32.HeatingService
33Compressor low discharge limit.Motor / driveService
34Compressor high temperature limit.HeatingService
35Compressor high compression limit.Motor / driveService
36Compressor low compression limit.Motor / driveService
41Defrost overrun: a heat-pump defrost cycle ran longer than the control allows.HeatingService
44PEV timeout.Control / electronicsService
51OAT (outdoor air thermistor) open/low temperature or shorted/high temperature.SensorsService
52OCT (outdoor coil thermistor) open/low temperature or shorted/high temperature.SensorsService
53OST (outdoor suction thermistor) open/low temperature or shorted/high temperature.SensorsService
54ODT (outdoor discharge thermistor) open/low temperature or shorted/high temperature.SensorsService
57P1 pressure sensor open, shorted or sensor error.SensorsService
58P2 pressure sensor open, shorted or sensor error.SensorsService
61Reversing valve solenoid open.Control / electronicsService
62PEV solenoid open.Control / electronicsService
64EXV-H phase open, power short to ground or phase short to ground.Control / electronicsService
65EXV-VI phase open, power short to ground or phase short to ground.Control / electronicsService
66VFD control relay coil open or shorted.Control / electronicsService
84VFD heat sink overtemperature shutdown.HeatingService
86VFD communication error.Control / electronicsService
87VFD initialization error or unexpected VFD reset.Control / electronicsService

Symptoms

Sources

  1. https://www.shareddocs.com/hvac/docs/1009/Public/04/24VNA6-01SI.pdf (official)

Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with Carrier.