Kenmore 796 model front-load washer Error Code dE: Meaning & How to Fix It

By the ErrorCodePro Editorial Team · Last reviewed October 20, 2026

Kenmore 796 model front-load washer error code dE means: Door is open error. [1] Keep using it? Only if the owner checks below clear the code; if it returns, stop and book a repair. Start with the owner checks below, beginning with: write down the code and model number.

Source: Kenmore 796 model front-load washer error-code chart, via Sears PartsDirect [1].

Quick facts

Code	dE
Also shown as	None listed by the manufacturer
Brand / appliance	Kenmore 796 model front-load washer
System	Door / lock
Meaning (service chart)	Door is open error. [1]
Keep using it?	Only if the owner checks below clear the code; if it returns, stop and book a repair
DIY-safe?	Owner checks only (listed below)
Support	Kenmore customer support (kenmore.com) or a Sears-authorized technician
Source document	Kenmore 796 model front-load washer error-code chart (via Sears PartsDirect)

On this page: Meaning · Steps · Parts · When to call a technician · Related codes · FAQ

What error code dE means on a Kenmore 796 model front-load washer

Door is open error. [1]

This is a door / lock code. Codes and wording can vary by model, so check your owner's manual for your model number.

How to fix Kenmore 796 model front-load washer error code dE (safe owner checks)

Safety first: disconnect power before you remove any panel or reach into the sump or drum. Do not touch wiring, the control board or the motor. If you see water near electrical parts, stop and call a technician. These steps are based on the Kenmore 796 model front-load washer error-code chart (via Sears PartsDirect) [1], rewritten for clarity.

Write down the code and model number. Note exactly what the display shows (dE) and copy the full model number from the rating label, so you can confirm this chart applies to your 796 model front-load washer and order the right parts.
Do a power reset. Unplug the washer.
Close the door or lid fully. Check the door for an obstruction.
Test and decide. Run a short cycle or restart and watch the display. If dE comes back after these checks, stop using the washer for this function and call a technician, because the remaining causes need meters or part replacement.

The first and last steps (and the power reset) are general owner checks added by ErrorCodePro; the rest follow the Kenmore 796 model front-load washer error-code chart published by Sears PartsDirect, rewritten for safe owner use.

Parts that may be involved

Exact parts depend on your model number. This page lists part types only, never part numbers.

Door lock/switch assembly
Washer door components

When to call a technician

If the door is damaged, a technician should replace any defective parts.
If the door is closing properly, a technician should check the door lock/switch assembly wiring.
If the wiring connections are okay, then you will usually need to replace the door lock/switch assembly.
Anything involving wiring, the control board, the motor or the water valve electrics
The appliance is under warranty: contact Kenmore customer support (kenmore.com) or a Sears-authorized technician first

Frequently asked questions

What does error code dE mean on a Kenmore 796 model front-load washer?

The Kenmore 796 model front-load washer error-code chart lists dE as follows: Door is open error.

Is it safe to keep using the 796 model front-load washer with dE?

Only if the owner checks below clear the code; if it returns, stop and book a repair.

Can I fix Kenmore 796 model front-load washer error dE myself?

Only with the owner checks on this page, starting with: write down the code and model number. If it persists, call a technician or Kenmore customer support (kenmore.com) or a Sears-authorized technician.

Sources

Sears PartsDirect: Kenmore 796 model front-load washer error-code chart (third-party copy of manufacturer service data)

Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with Kenmore.