Kenmore Electronic control model freezer Error Code OFF: Meaning & How to Fix It

By the ErrorCodePro Editorial Team · Last reviewed October 20, 2026

Quick facts

On this page: Meaning · Steps · Parts · When to call a technician · Related codes · FAQ

What error code OFF means on a Kenmore electronic control model freezer

Freezer is turned off. The DIY troubleshooting advice and error code charts in our ","nodeType":"text"},{"data":{"uri":"https://www.searspartsdirect.com/diy/freestanding-freezer-repair/1234585"},"content":[{"data":{},"marks":[],"value":"freezer repair section","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" can help you figure out what's wrong with your freezer. [1]

This is a heating code. Codes and wording can vary by model, so check your owner's manual for your model number.

How to fix Kenmore electronic control model freezer error code OFF (safe owner checks)

1. Write down the code and model number. Note exactly what the display shows (OFF) and copy the full model number from the rating label, so you can confirm this chart applies to your electronic control model freezer and order the right parts.
2. Clear the code at the controls. Press the Up arrow 3 times to display the #1 setting.
3. Clean the filter. Try our water filter finder Most common symptoms to help you fix your freestanding freezers Choose a symptom to see related freezer repairs.
4. Check the control lock. Press and hold the Up and Down arrows at the same time while plugging the outlet cord back in. ","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"diyAdviceCollection":{"__typename":"ErrorCodeListDiyAdviceCollection","items":[]}},{"__typename":"ErrorCodeList","errorCode":"L","condition":{"__typename":"ErrorCodeListCondition","json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Control lock is on","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"parts":"","checkOrRepair":{"__typename":"ErrorCodeListCheckOrRepair","json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Press and hold the Alarm Reset button for 3 seconds to disable the control lock.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"diyAdviceCollection":{"__typename":"ErrorCodeListDiyAdviceCollection","items":[]}},{"__typename":"ErrorCodeList","errorCode":"OFF","condition":{"__typename":"ErrorCodeListCondition","json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Freezer is turned off","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"parts":"","checkOrRepair":{"__typename":"ErrorCodeListCheckOrRepair","json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"Press the Up arrow 3 times to display the #1 setting.
5. Test and decide. Run a short cycle or restart and watch the display. If OFF comes back after these checks, stop using the refrigerator for this function and call a technician, because the remaining causes need meters or part replacement.

The first and last steps (and the power reset) are general owner checks added by ErrorCodePro; the rest follow the Kenmore electronic control model freezer error-code chart published by Sears PartsDirect, rewritten for safe owner use.

Parts that may be involved

Exact parts depend on your model number. This page lists part types only, never part numbers.

No specific part is implied by the manufacturer's guidance for this code.

When to call a technician

• Main causes: lack of power, control system failure, broken compressor start relay, locked up compressor, compressor moto...
• Main causes: lack of power, bad compressor, refrigerant leak, bad thermistor, defrost system failure, dirty condenser co...
• Main causes: burned out light bulb, bad door or lid switch, faulty LED light board, wiring failure, control system failu...
• Main causes: compressor failure, no refrigerant, faulty sensor, control failure, broken defrost heater, bad defrost bi-m...
• Main causes: excessive frost, bad defrost heater, bad defrost bi-metal, control system failure, low refrigerant charge, ...
• Read more Wiring schematic symbols explained video Learn some of the most common symbols found in a wiring diagram and what they mean....
• Anything involving wiring, the control board, the motor or the water valve electrics
• The appliance is under warranty: contact Kenmore customer support (kenmore.com) or a Sears-authorized technician first

Related error codes

LG refrigerator FF (freezer fan motor / ice blocking fan) Frigidaire electronic control model freezer OFF (freezer is turned off) All Kenmore electronic control model freezer error codes

Frequently asked questions

What does error code OFF mean on a Kenmore electronic control model freezer?

The Kenmore electronic control model freezer error-code chart lists OFF as follows: Freezer is turned off. The DIY troubleshooting advice and error code charts in our ","nodeType":"text"},{"data":{"uri":"https://www.searspartsdirect.com/diy/freestanding-freezer-repair/1234585"},"content":[{"data":{},"marks":[],"value":"freezer repair section","nodeType":"text"}],"nodeType":"hyperlink"},{"data":{},"marks":[],"value":" can help you figure out what's wrong with your freezer.

Is it safe to keep using the electronic control model freezer with OFF?

Only if the owner checks below clear the code; if it returns, stop and book a repair.

Can I fix Kenmore electronic control model freezer error OFF myself?

Only with the owner checks on this page, starting with: write down the code and model number. If it persists, call a technician or Kenmore customer support (kenmore.com) or a Sears-authorized technician.

Sources

1. Sears PartsDirect: Kenmore electronic control model freezer error-code chart (third-party copy of manufacturer service data)

Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with Kenmore.