ErrorCodePro · Appliance Error CodesKenmore HE2 front-load washer Error Code F21: Meaning & How to Fix It
By the ErrorCodePro Editorial Team · Last reviewed October 20, 2026
Kenmore HE2 front-load washer error code F21 means: Will not drain. The washer failed to drain within 8 minutes. [1] Keep using it? Only if the owner checks below clear the code; if it returns, stop and book a repair. Start with the owner checks below, beginning with: write down the code and model number.
Source: Kenmore HE2 front-load washer error-code chart, via Sears PartsDirect [1].
Quick facts
| Code | F21 |
|---|---|
| Also shown as | None listed by the manufacturer |
| Brand / appliance | Kenmore HE2 front-load washer |
| System | Drain |
| Meaning (service chart) | Will not drain. The washer failed to drain within 8 minutes. [1] |
| Keep using it? | Only if the owner checks below clear the code; if it returns, stop and book a repair |
| DIY-safe? | Owner checks only (listed below) |
| Support | Kenmore customer support (kenmore.com) or a Sears-authorized technician |
| Source document | Kenmore HE2 front-load washer error-code chart (via Sears PartsDirect) |
On this page: Meaning · Steps · Parts · When to call a technician · Related codes · FAQ
What error code F21 means on a Kenmore HE2 front-load washer
Will not drain. The washer failed to drain within 8 minutes. [1]
This is a drain code. Codes and wording can vary by model, so check your owner's manual for your model number.
How to fix Kenmore HE2 front-load washer error code F21 (safe owner checks)
- Write down the code and model number. Note exactly what the display shows (F21) and copy the full model number from the rating label, so you can confirm this chart applies to your HE2 front-load washer and order the right parts.
- Check the house drain. Check the washer drain path for a clog or restriction.
- Clean the filter. Clear the large item filter in the drain pump.
- Do a power reset. Unplug the appliance or switch off its breaker for one minute, then restore power and try again. If the code clears and stays away, it may have been a one-off fault.
- Test and decide. Run a short cycle or restart and watch the display. If F21 comes back after these checks, stop using the washer for this function and call a technician, because the remaining causes need meters or part replacement.
The first and last steps (and the power reset) are general owner checks added by ErrorCodePro; the rest follow the Kenmore HE2 front-load washer error-code chart published by Sears PartsDirect, rewritten for safe owner use.
Parts that may be involved
Exact parts depend on your model number. This page lists part types only, never part numbers.
- Drain pump
When to call a technician
- If the drain pump doesn't drain the water when activated, a technician should replace it.
- Anything involving wiring, the control board, the motor or the water valve electrics
- The appliance is under warranty: contact Kenmore customer support (kenmore.com) or a Sears-authorized technician first
Related error codes
Frequently asked questions
What does error code F21 mean on a Kenmore HE2 front-load washer?
The Kenmore HE2 front-load washer error-code chart lists F21 as follows: Will not drain. The washer failed to drain within 8 minutes.
Is it safe to keep using the HE2 front-load washer with F21?
Only if the owner checks below clear the code; if it returns, stop and book a repair.
Can I fix Kenmore HE2 front-load washer error F21 myself?
Only with the owner checks on this page, starting with: write down the code and model number. If it persists, call a technician or Kenmore customer support (kenmore.com) or a Sears-authorized technician.
Sources
- Sears PartsDirect: Kenmore HE2 front-load washer error-code chart (third-party copy of manufacturer service data)
Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with Kenmore.