Kenmore Hybrid dryer Error Code E13: Meaning & How to Fix It

By the ErrorCodePro Editorial Team · Last reviewed October 20, 2026

Kenmore hybrid dryer error code E13 means: Drain pump failure. [1] Keep using it? Only if the owner checks below clear the code; if it returns, stop and book a repair. Start with the owner checks below, beginning with: write down the code and model number.

Source: Kenmore hybrid dryer error-code chart, via Sears PartsDirect [1].

Quick facts

Code	E13
Also shown as	None listed by the manufacturer
Brand / appliance	Kenmore hybrid dryer
System	Drain
Meaning (service chart)	Drain pump failure. [1]
Keep using it?	Only if the owner checks below clear the code; if it returns, stop and book a repair
DIY-safe?	Owner checks only (listed below)
Support	Kenmore customer support (kenmore.com) or a Sears-authorized technician
Source document	Kenmore hybrid dryer error-code chart (via Sears PartsDirect)

On this page: Meaning · Steps · Parts · When to call a technician · Related codes · FAQ

What error code E13 means on a Kenmore hybrid dryer

Drain pump failure. [1]

This is a drain code. Codes and wording can vary by model, so check your owner's manual for your model number.

How to fix Kenmore hybrid dryer error code E13 (safe owner checks)

Safety first: disconnect power before you remove any panel or reach into the sump or drum. Do not touch wiring, the control board or the motor. If you see water near electrical parts, stop and call a technician. These steps are based on the Kenmore hybrid dryer error-code chart (via Sears PartsDirect) [1], rewritten for clarity.

Write down the code and model number. Note exactly what the display shows (E13) and copy the full model number from the rating label, so you can confirm this chart applies to your hybrid dryer and order the right parts.
Do a power reset. Unplug the dryer and check the drain pump for a clog.
Check the drain hose. Check the drain hose for kinks or clogs.
Test and decide. Run a short cycle or restart and watch the display. If E13 comes back after these checks, stop using the dryer for this function and call a technician, because the remaining causes need meters or part replacement.

The first and last steps (and the power reset) are general owner checks added by ErrorCodePro; the rest follow the Kenmore hybrid dryer error-code chart published by Sears PartsDirect, rewritten for safe owner use.

Parts that may be involved

Exact parts depend on your model number. This page lists part types only, never part numbers.

Drain pump

When to call a technician

Technician: replace the drain pump if damaged.
Anything involving wiring, the control board, the motor or the water valve electrics
The appliance is under warranty: contact Kenmore customer support (kenmore.com) or a Sears-authorized technician first

Frequently asked questions

What does error code E13 mean on a Kenmore hybrid dryer?

The Kenmore hybrid dryer error-code chart lists E13 as follows: Drain pump failure.

Is it safe to keep using the hybrid dryer with E13?

Only if the owner checks below clear the code; if it returns, stop and book a repair.

Can I fix Kenmore hybrid dryer error E13 myself?

Only with the owner checks on this page, starting with: write down the code and model number. If it persists, call a technician or Kenmore customer support (kenmore.com) or a Sears-authorized technician.

Sources

Sears PartsDirect: Kenmore hybrid dryer error-code chart (third-party copy of manufacturer service data)

Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with Kenmore.