Samsung Front-load washer Error Code dc, UE: Meaning & How to Fix It

By the ErrorCodePro Editorial Team · Last reviewed October 20, 2026

Samsung front-load washer error code dc, UE means: Unbalanced load. The load is detected as unbalanced during the final spin. The basket won't spin over 150 rpm when this code is displayed. [1] Keep using it? Only if the owner checks below clear the code; if it returns, stop and book a repair. Start with the owner checks below, beginning with: write down the code and model number.

Source: Samsung front-load washer error-code chart, via Sears PartsDirect [1].

Quick facts

Code	dc, UE
Also shown as	None listed by the manufacturer
Brand / appliance	Samsung front-load washer
System	Load balance
Meaning (service chart)	Unbalanced load. The load is detected as unbalanced during the final spin. The basket won't spin over 150 rpm when this code is displayed. [1]
Keep using it?	Only if the owner checks below clear the code; if it returns, stop and book a repair
DIY-safe?	Owner checks only (listed below)
Support	Samsung Support Center (samsung.com/us/support)
Source document	Samsung front-load washer error-code chart (via Sears PartsDirect)

On this page: Meaning · Steps · Parts · When to call a technician · Related codes · FAQ

What error code dc, UE means on a Samsung front-load washer

Unbalanced load. The load is detected as unbalanced during the final spin. The basket won't spin over 150 rpm when this code is displayed. [1]

This is a load balance code. Codes and wording can vary by model, so check your owner's manual for your model number.

How to fix Samsung front-load washer error code dc, UE (safe owner checks)

Safety first: disconnect power before you remove any panel or reach into the sump or drum. Do not touch wiring, the control board or the motor. If you see water near electrical parts, stop and call a technician. These steps are based on the Samsung front-load washer error-code chart (via Sears PartsDirect) [1], rewritten for clarity.

Write down the code and model number. Note exactly what the display shows (dc, UE) and copy the full model number from the rating label, so you can confirm this chart applies to your front-load washer and order the right parts.
Clear the code at the controls. Cancel the cycle or let it end.
Rebalance the load. Adjust the load and see if the washer spins properly.
Do a power reset. Unplug the appliance or switch off its breaker for one minute, then restore power and try again. If the code clears and stays away, it may have been a one-off fault.
Test and decide. Run a short cycle or restart and watch the display. If dc, UE comes back after these checks, stop using the washer for this function and call a technician, because the remaining causes need meters or part replacement.

The first and last steps (and the power reset) are general owner checks added by ErrorCodePro; the rest follow the Samsung front-load washer error-code chart published by Sears PartsDirect, rewritten for safe owner use.

Parts that may be involved

Exact parts depend on your model number. This page lists part types only, never part numbers.

Suspension system components

When to call a technician

If not, inspect the suspension system and replace any defective parts.
Anything involving wiring, the control board, the motor or the water valve electrics
The appliance is under warranty: contact Samsung Support Center (samsung.com/us/support) first

Frequently asked questions

What does error code dc, UE mean on a Samsung front-load washer?

The Samsung front-load washer error-code chart lists dc, UE as follows: Unbalanced load. The load is detected as unbalanced during the final spin. The basket won't spin over 150 rpm when this code is displayed.

Is it safe to keep using the front-load washer with dc, UE?

Only if the owner checks below clear the code; if it returns, stop and book a repair.

Can I fix Samsung front-load washer error dc, UE myself?

Only with the owner checks on this page, starting with: write down the code and model number. If it persists, call a technician or Samsung Support Center (samsung.com/us/support).

Sources

Sears PartsDirect: Samsung front-load washer error-code chart (third-party copy of manufacturer service data)

Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with Samsung.