Samsung RF32FM model 4-door refrigerator Error Code 31 E: Meaning & How to Fix It

By the ErrorCodePro Editorial Team · Last reviewed October 20, 2026

Samsung RF32FM model 4-door refrigerator error code 31 E means: Cool Select Room evaporator fan failure. [1] Keep using it? Only if the owner checks below clear the code; if it returns, stop and book a repair. Start with the owner checks below, beginning with: write down the code and model number.

Source: Samsung RF32FM model 4-door refrigerator error-code chart, via Sears PartsDirect [1].

Quick facts

Code	31 E
Also shown as	None listed by the manufacturer
Brand / appliance	Samsung RF32FM model 4-door refrigerator
System	Venting / airflow
Meaning (service chart)	Cool Select Room evaporator fan failure. [1]
Keep using it?	Only if the owner checks below clear the code; if it returns, stop and book a repair
DIY-safe?	Owner checks only (listed below)
Support	Samsung Support Center (samsung.com/us/support)
Source document	Samsung RF32FM model 4-door refrigerator error-code chart (via Sears PartsDirect)

On this page: Meaning · Steps · Parts · When to call a technician · Related codes · FAQ

What error code 31 E means on a Samsung RF32FM model 4-door refrigerator

Cool Select Room evaporator fan failure. [1]

This is a venting / airflow code. Codes and wording can vary by model, so check your owner's manual for your model number.

How to fix Samsung RF32FM model 4-door refrigerator error code 31 E (safe owner checks)

Safety first: disconnect power before you remove any panel or reach into the sump or drum. Do not touch wiring, the control board or the motor. If you see water near electrical parts, stop and call a technician. These steps are based on the Samsung RF32FM model 4-door refrigerator error-code chart (via Sears PartsDirect) [1], rewritten for clarity.

Write down the code and model number. Note exactly what the display shows (31 E) and copy the full model number from the rating label, so you can confirm this chart applies to your RF32FM model 4-door refrigerator and order the right parts.
Check the control lock. Check for evaporator frost and ice buildup that can block fan blade rotation.
Do a power reset. Unplug the appliance or switch off its breaker for one minute, then restore power and try again. If the code clears and stays away, it may have been a one-off fault.
Test and decide. Run a short cycle or restart and watch the display. If 31 E comes back after these checks, stop using the refrigerator for this function and call a technician, because the remaining causes need meters or part replacement.

The first and last steps (and the power reset) are general owner checks added by ErrorCodePro; the rest follow the Samsung RF32FM model 4-door refrigerator error-code chart published by Sears PartsDirect, rewritten for safe owner use.

Parts that may be involved

Exact parts depend on your model number. This page lists part types only, never part numbers.

Cool Select Room evaporator fan

When to call a technician

Unplug the refrigerator and check the wire harness connections on the Cool Select Room evaporator fan.
Reconnect any loose wires.
Technician: check the Cool Select Room evaporator fan wiring connections (gray, blue and white/brown wires) on the CN75 electronic control board connector.
Reconnect any loose wires.
If the wiring connections are okay, a technician should replace the Cool Select Room evaporator fan.
Anything involving wiring, the control board, the motor or the water valve electrics
The appliance is under warranty: contact Samsung Support Center (samsung.com/us/support) first

Frequently asked questions

What does error code 31 E mean on a Samsung RF32FM model 4-door refrigerator?

The Samsung RF32FM model 4-door refrigerator error-code chart lists 31 E as follows: Cool Select Room evaporator fan failure.

Is it safe to keep using the RF32FM model 4-door refrigerator with 31 E?

Only if the owner checks below clear the code; if it returns, stop and book a repair.

Can I fix Samsung RF32FM model 4-door refrigerator error 31 E myself?

Only with the owner checks on this page, starting with: write down the code and model number. If it persists, call a technician or Samsung Support Center (samsung.com/us/support).

Sources

Sears PartsDirect: Samsung RF32FM model 4-door refrigerator error-code chart (third-party copy of manufacturer service data)

Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with Samsung.