ErrorCodePro · Appliance Error CodesSamsung Wi-Fi front-load washer Error Code 9E1: Meaning & How to Fix It
By the ErrorCodePro Editorial Team · Last reviewed October 20, 2026
Samsung Wi-Fi front-load washer error code 9E1 means: Power supply voltage is too low. [1] Keep using it? Only if the owner checks below clear the code; if it returns, stop and book a repair. Start with the owner checks below, beginning with: write down the code and model number.
Source: Samsung Wi-Fi front-load washer error-code chart, via Sears PartsDirect [1].
Quick facts
| Code | 9E1 |
|---|---|
| Also shown as | 9E2 |
| Brand / appliance | Samsung Wi-Fi front-load washer |
| System | Power supply |
| Meaning (service chart) | Power supply voltage is too low. [1] |
| Keep using it? | Only if the owner checks below clear the code; if it returns, stop and book a repair |
| DIY-safe? | Owner checks only (listed below) |
| Support | Samsung Support Center (samsung.com/us/support) |
| Source document | Samsung Wi-Fi front-load washer error-code chart (via Sears PartsDirect) |
On this page: Meaning · Steps · Parts · When to call a technician · Related codes · FAQ
What error code 9E1 means on a Samsung Wi-Fi front-load washer
Power supply voltage is too low. [1]
This is a power supply code. Codes and wording can vary by model, so check your owner's manual for your model number.
How to fix Samsung Wi-Fi front-load washer error code 9E1 (safe owner checks)
- Write down the code and model number. Note exactly what the display shows (9E1) and copy the full model number from the rating label, so you can confirm this chart applies to your wi-Fi front-load washer and order the right parts.
- Check the power supply. Check the power cord for loose connections or damage.
- Do a power reset. Unplug the appliance or switch off its breaker for one minute, then restore power and try again. If the code clears and stays away, it may have been a one-off fault.
- Test and decide. Run a short cycle or restart and watch the display. If 9E1 comes back after these checks, stop using the washer for this function and call a technician, because the remaining causes need meters or part replacement.
The first and last steps (and the power reset) are general owner checks added by ErrorCodePro; the rest follow the Samsung Wi-Fi front-load washer error-code chart published by Sears PartsDirect, rewritten for safe owner use.
Parts that may be involved
Exact parts depend on your model number. This page lists part types only, never part numbers.
- Main control board
When to call a technician
- Technician: replace the power cord if damaged.
- Unplug the washer and check the electrical outlet voltage supply with a multimeter.
- If you measure less than 100 volts, have an electrician repair the outlet.
- If outlet voltage is okay, a technician should replace the main control board.
- Anything involving wiring, the control board, the motor or the water valve electrics
- The appliance is under warranty: contact Samsung Support Center (samsung.com/us/support) first
Related error codes
Frequently asked questions
What does error code 9E1 mean on a Samsung Wi-Fi front-load washer?
The Samsung Wi-Fi front-load washer error-code chart lists 9E1 as follows: Power supply voltage is too low.
Is it safe to keep using the Wi-Fi front-load washer with 9E1?
Only if the owner checks below clear the code; if it returns, stop and book a repair.
Can I fix Samsung Wi-Fi front-load washer error 9E1 myself?
Only with the owner checks on this page, starting with: write down the code and model number. If it persists, call a technician or Samsung Support Center (samsung.com/us/support).
Is 9E2 the same as 9E1?
Yes. The source chart lists 9E2 with the same meaning as 9E1; the display format depends on the model.
Sources
- Sears PartsDirect: Samsung Wi-Fi front-load washer error-code chart (third-party copy of manufacturer service data)
Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with Samsung.