ErrorCodePro · Appliance Error Codes

A.O. Smith Tank Water Heater Error Codes: Full List & Meanings

Every A.O. Smith tank water heater error code we have verified against A.O. Smith's own support pages, with its official meaning. This list covers residential standard gas water heaters with honeywell gas control (flash code, 3-second pause). Codes vary by model, so confirm in your owner's manual. Support: A.O. Smith Residential Technical Assistance, 1-800-527-1953.

Smell gas? Leave the building now. Do not touch light switches, phones or appliances inside. Call your gas utility or 911 from outside. CO alarm sounding or headache, dizziness or nausea? Get everyone outside and call 911. Gas valves, burners, venting and wiring are for a licensed technician only. See our safety policy.

Codes by system

All A.O. Smith tank water heater error codes

Codes marked "Reset only" or "Service" have no separate page because the manufacturer publishes no owner fix beyond a reset or a service call.

CodeOfficial meaningSystemOwner action
0 flashesControl off / pilot out; follow the lighting instructions on the water heater label. Service actions are for a qualified technician (A.O. Smith 1-800-527-1953).HeatingService
SolidPilot recently extinguished and thermopile cooling down; wait 10 minutes before relighting per the label. Service actions are for a qualified technician (A.O. Smith 1-800-527-1953).HeatingService
1 flashNormal operation (bright/dim heartbeat).Status / reminderService
2 flashesThermopile voltage low. Service actions are for a qualified technician (A.O. Smith 1-800-527-1953).HeatingService
4 flashesTemperature exceeded (ECO activated). Service actions are for a qualified technician (A.O. Smith 1-800-527-1953).HeatingService
5 flashesSensor failure. Service actions are for a qualified technician (A.O. Smith 1-800-527-1953).SensorsService
7 flashesInternal control failure. Service actions are for a qualified technician (A.O. Smith 1-800-527-1953).Control / electronicsService
8 flashesPower off failure (pilot present with knob off). Service actions are for a qualified technician (A.O. Smith 1-800-527-1953).Control / electronicsService

Symptoms

Sources

  1. https://assets.aosmith.com/damroot/Original/10004/327726.pdf (official)

Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with A.O. Smith.