Kenmore 402 model front-load washer Error Code dc: Meaning & How to Fix It

By the ErrorCodePro Editorial Team · Last reviewed October 20, 2026

Kenmore 402 model front-load washer error code dc means: Unbalanced load. The load is detected as unbalanced during the final spin. The basket will not spin over 150 rpm when this code is displayed. [1] Keep using it? Only if the owner checks below clear the code; if it returns, stop and book a repair. Start with the owner checks below, beginning with: write down the code and model number.

Source: Kenmore 402 model front-load washer error-code chart, via Sears PartsDirect [1].

Quick facts

Code	dc
Also shown as	None listed by the manufacturer
Brand / appliance	Kenmore 402 model front-load washer
System	Load balance
Meaning (service chart)	Unbalanced load. The load is detected as unbalanced during the final spin. The basket will not spin over 150 rpm when this code is displayed. [1]
Keep using it?	Only if the owner checks below clear the code; if it returns, stop and book a repair
DIY-safe?	Owner checks only (listed below)
Support	Kenmore customer support (kenmore.com) or a Sears-authorized technician
Source document	Kenmore 402 model front-load washer error-code chart (via Sears PartsDirect)

On this page: Meaning · Steps · Parts · When to call a technician · Related codes · FAQ

What error code dc means on a Kenmore 402 model front-load washer

Unbalanced load. The load is detected as unbalanced during the final spin. The basket will not spin over 150 rpm when this code is displayed. [1]

This is a load balance code. Codes and wording can vary by model, so check your owner's manual for your model number.

How to fix Kenmore 402 model front-load washer error code dc (safe owner checks)

Safety first: disconnect power before you remove any panel or reach into the sump or drum. Do not touch wiring, the control board or the motor. If you see water near electrical parts, stop and call a technician. These steps are based on the Kenmore 402 model front-load washer error-code chart (via Sears PartsDirect) [1], rewritten for clarity.

Write down the code and model number. Note exactly what the display shows (dc) and copy the full model number from the rating label, so you can confirm this chart applies to your 402 model front-load washer and order the right parts.
Clear the code at the controls. Cancel the cycle or let it end.
Rebalance the load. Adjust the load and see if the washer will spin properly.
Do a power reset. Unplug the appliance or switch off its breaker for one minute, then restore power and try again. If the code clears and stays away, it may have been a one-off fault.
Test and decide. Run a short cycle or restart and watch the display. If dc comes back after these checks, stop using the washer for this function and call a technician, because the remaining causes need meters or part replacement.

The first and last steps (and the power reset) are general owner checks added by ErrorCodePro; the rest follow the Kenmore 402 model front-load washer error-code chart published by Sears PartsDirect, rewritten for safe owner use.

Parts that may be involved

Exact parts depend on your model number. This page lists part types only, never part numbers.

Suspension system components

When to call a technician

Technician: replace any defective parts.
Anything involving wiring, the control board, the motor or the water valve electrics
The appliance is under warranty: contact Kenmore customer support (kenmore.com) or a Sears-authorized technician first

Frequently asked questions

What does error code dc mean on a Kenmore 402 model front-load washer?

The Kenmore 402 model front-load washer error-code chart lists dc as follows: Unbalanced load. The load is detected as unbalanced during the final spin. The basket will not spin over 150 rpm when this code is displayed.

Is it safe to keep using the 402 model front-load washer with dc?

Only if the owner checks below clear the code; if it returns, stop and book a repair.

Can I fix Kenmore 402 model front-load washer error dc myself?

Only with the owner checks on this page, starting with: write down the code and model number. If it persists, call a technician or Kenmore customer support (kenmore.com) or a Sears-authorized technician.

Sources

Sears PartsDirect: Kenmore 402 model front-load washer error-code chart (third-party copy of manufacturer service data)

Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with Kenmore.