Kenmore 402 model front-load washer Error Codes: Full List & Meanings

Every Kenmore 402 model front-load washer error code in the Kenmore 402 model front-load washer error-code chart, as published by Sears PartsDirect, with its meaning. Codes vary by model, so confirm in your owner's manual. Support: Kenmore customer support (kenmore.com) or a Sears-authorized technician.

Codes by system

Drain

Water fill

Load balance

Control / electronics

All Kenmore 402 model front-load washer error codes

Codes marked "Reset only" or "Service" have no separate page because the manufacturer publishes no owner fix beyond a reset or a service call.

Code	Meaning	System	Owner action
nd	Won't drain.	Drain	Owner checks
LO	Door unlock error. The door fails to unlock after 7 attempts. This often damages the door lock/switch assembly.	Door / lock	Reset only
nF	Water fill problem. The washer fills for 40 minutes or the water level doesn't change after 6 minutes.	Water fill	Owner checks
FL	Door lock error.	Door / lock	Service
LE	Low water level during the cycle.	Water fill	Owner checks
OE	Water overflow.	Leak protection	Service
dc	Unbalanced load. The load is detected as unbalanced during the final spin. The basket will not spin over 150 rpm when this code is displayed.	Load balance	Owner checks
E2	Stuck button. A button on the control panel is stuck.	Control / electronics	Owner checks
ds	Door is open while attempting to lock it. The control detects that the washer door is open while it's being locked.	Door / lock	Service
tE	Temperature is out of range high or low.	Heating	Service
3E	No signal from the drive motor tachometer.	Motor / drive	Reset only
Hr	Heater relay failure. The heater relay is a component on the Main PCB control board.	Heating	Reset only
nF1	Hot and cold water connections are reversed.	Heating	Service
2E	Internal control board failure.	Control / electronics	Reset only
Sud	Excessive suds. The cycle goes into a suds kill routine by filling the tube with water and then tumbling the clothes.	Suds / detergent	See page
AE	Communication error between the main control board and the display control board.	Control / electronics	Service
SF	Electronic control board error.	Control / electronics	Reset only

Symptoms

Sources

Sears PartsDirect: Kenmore 402 model front-load washer error-code chart (third-party copy of manufacturer service data)

Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with Kenmore.