ErrorCodePro · Appliance Error CodesKenmore 402 model front-load washer Error Code E2: Meaning & How to Fix It
By the ErrorCodePro Editorial Team · Last reviewed October 20, 2026
Kenmore 402 model front-load washer error code E2 means: Stuck button. A button on the control panel is stuck. [1] Keep using it? Only if the owner checks below clear the code; if it returns, stop and book a repair. Start with the owner checks below, beginning with: write down the code and model number.
Source: Kenmore 402 model front-load washer error-code chart, via Sears PartsDirect [1].
Quick facts
| Code | E2 |
|---|---|
| Also shown as | None listed by the manufacturer |
| Brand / appliance | Kenmore 402 model front-load washer |
| System | Control / electronics |
| Meaning (service chart) | Stuck button. A button on the control panel is stuck. [1] |
| Keep using it? | Only if the owner checks below clear the code; if it returns, stop and book a repair |
| DIY-safe? | Owner checks only (listed below) |
| Support | Kenmore customer support (kenmore.com) or a Sears-authorized technician |
| Source document | Kenmore 402 model front-load washer error-code chart (via Sears PartsDirect) |
On this page: Meaning · Steps · Parts · When to call a technician · Related codes · FAQ
What error code E2 means on a Kenmore 402 model front-load washer
Stuck button. A button on the control panel is stuck. [1]
This is a control / electronics code. Codes and wording can vary by model, so check your owner's manual for your model number.
How to fix Kenmore 402 model front-load washer error code E2 (safe owner checks)
- Write down the code and model number. Note exactly what the display shows (E2) and copy the full model number from the rating label, so you can confirm this chart applies to your 402 model front-load washer and order the right parts.
- Try. Try to free the button.
- Clear the code at the controls. Press down directly on top of all keys on the control panel.
- Do a power reset. Unplug the appliance or switch off its breaker for one minute, then restore power and try again. If the code clears and stays away, it may have been a one-off fault.
- Test and decide. Run a short cycle or restart and watch the display. If E2 comes back after these checks, stop using the washer for this function and call a technician, because the remaining causes need meters or part replacement.
The first and last steps (and the power reset) are general owner checks added by ErrorCodePro; the rest follow the Kenmore 402 model front-load washer error-code chart published by Sears PartsDirect, rewritten for safe owner use.
Parts that may be involved
Exact parts depend on your model number. This page lists part types only, never part numbers.
- User interface control board (Sub-PCB control board)
When to call a technician
- If you can't free the button, a technician should replace the user interface control board (also called the Sub-PCB control board).
- Anything involving wiring, the control board, the motor or the water valve electrics
- The appliance is under warranty: contact Kenmore customer support (kenmore.com) or a Sears-authorized technician first
Related error codes
Frequently asked questions
What does error code E2 mean on a Kenmore 402 model front-load washer?
The Kenmore 402 model front-load washer error-code chart lists E2 as follows: Stuck button. A button on the control panel is stuck.
Is it safe to keep using the 402 model front-load washer with E2?
Only if the owner checks below clear the code; if it returns, stop and book a repair.
Can I fix Kenmore 402 model front-load washer error E2 myself?
Only with the owner checks on this page, starting with: write down the code and model number. If it persists, call a technician or Kenmore customer support (kenmore.com) or a Sears-authorized technician.
Sources
- Sears PartsDirect: Kenmore 402 model front-load washer error-code chart (third-party copy of manufacturer service data)
Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with Kenmore.