Kenmore 790 model freestanding range, 4-digit codes Error Code F028: Meaning & How to Fix It

By the ErrorCodePro Editorial Team · Last reviewed October 20, 2026

Kenmore 790 model freestanding range, 4-digit codes error code F028 means: Communication between the user interface board and the touch panel can't be initiated. [1] Keep using it? Only if the owner checks below clear the code; if it returns, stop and book a repair. Start with the owner checks below, beginning with: write down the code and model number.

Source: Kenmore 790 model freestanding range, 4-digit codes error-code chart, via Sears PartsDirect [1].

Quick facts

Code	F028
Also shown as	F029
Brand / appliance	Kenmore 790 model freestanding range, 4-digit codes
System	Control / electronics
Meaning (service chart)	Communication between the user interface board and the touch panel can't be initiated. [1]
Keep using it?	Only if the owner checks below clear the code; if it returns, stop and book a repair
DIY-safe?	Owner checks only (listed below)
Support	Kenmore customer support (kenmore.com) or a Sears-authorized technician
Source document	Kenmore 790 model freestanding range, 4-digit codes error-code chart (via Sears PartsDirect)

On this page: Meaning · Steps · Parts · When to call a technician · Related codes · FAQ

What error code F028 means on a Kenmore 790 model freestanding range, 4-digit codes

Communication between the user interface board and the touch panel can't be initiated. [1]

This is a control / electronics code. Codes and wording can vary by model, so check your owner's manual for your model number.

How to fix Kenmore 790 model freestanding range, 4-digit codes error code F028 (safe owner checks)

Safety first: disconnect power before you remove any panel or reach into the sump or drum. Do not touch wiring, the control board or the motor. If you see water near electrical parts, stop and call a technician. These steps are based on the Kenmore 790 model freestanding range, 4-digit codes error-code chart (via Sears PartsDirect) [1], rewritten for clarity.

Write down the code and model number. Note exactly what the display shows (F028) and copy the full model number from the rating label, so you can confirm this chart applies to your 790 model freestanding range, 4-digit codes and order the right parts.
Do a power reset. Disconnect power to the unit, wait 30 seconds and restore power.
Use your range model number. Use your range model number to check the part number and install the correct replacement part.
Test and decide. Run a short cycle or restart and watch the display. If F028 comes back after these checks, stop using the range for this function and call a technician, because the remaining causes need meters or part replacement.

The first and last steps (and the power reset) are general owner checks added by ErrorCodePro; the rest follow the Kenmore 790 model freestanding range, 4-digit codes error-code chart published by Sears PartsDirect, rewritten for safe owner use.

Parts that may be involved

Exact parts depend on your model number. This page lists part types only, never part numbers.

Touch panel
User interface board

When to call a technician

If the error returns, disconnect electrical power and check the wire harness connections between the user interface control board and the touch panel.
Reconnect any loose wires or replace the wire harness if damaged.
If you just replaced the user interface control board or the touch panel, you may have used the wrong part.
If you didn't replace a part before the code appeared and the wire harness connections are okay, a technician should replace the touch panel.
If the problem continues, a technician should replace the user interface control board.
Anything involving wiring, the control board, the motor or the water valve electrics
The appliance is under warranty: contact Kenmore customer support (kenmore.com) or a Sears-authorized technician first

Frequently asked questions

What does error code F028 mean on a Kenmore 790 model freestanding range, 4-digit codes?

The Kenmore 790 model freestanding range, 4-digit codes error-code chart lists F028 as follows: Communication between the user interface board and the touch panel can't be initiated.

Is it safe to keep using the 790 model freestanding range, 4-digit codes with F028?

Only if the owner checks below clear the code; if it returns, stop and book a repair.

Can I fix Kenmore 790 model freestanding range, 4-digit codes error F028 myself?

Only with the owner checks on this page, starting with: write down the code and model number. If it persists, call a technician or Kenmore customer support (kenmore.com) or a Sears-authorized technician.

Is F029 the same as F028?

Yes. The source chart lists F029 with the same meaning as F028; the display format depends on the model.

Sources

Sears PartsDirect: Kenmore 790 model freestanding range, 4-digit codes error-code chart (third-party copy of manufacturer service data)

Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with Kenmore.