Kenmore 796 model Wi-Fi enabled front-load washer Error Code IE: Meaning & How to Fix It

By the ErrorCodePro Editorial Team · Last reviewed October 20, 2026

Kenmore 796 model Wi-Fi enabled front-load washer error code IE means: Not filling. [1] Keep using it? Only if the owner checks below clear the code; if it returns, stop and book a repair. Start with the owner checks below, beginning with: write down the code and model number.

Source: Kenmore 796 model Wi-Fi enabled front-load washer error-code chart, via Sears PartsDirect [1].

Quick facts

Code	IE
Also shown as	None listed by the manufacturer
Brand / appliance	Kenmore 796 model Wi-Fi enabled front-load washer
System	Water fill
Meaning (service chart)	Not filling. [1]
Keep using it?	Only if the owner checks below clear the code; if it returns, stop and book a repair
DIY-safe?	Owner checks only (listed below)
Support	Kenmore customer support (kenmore.com) or a Sears-authorized technician
Source document	Kenmore 796 model Wi-Fi enabled front-load washer error-code chart (via Sears PartsDirect)

On this page: Meaning · Steps · Parts · When to call a technician · Related codes · FAQ

What error code IE means on a Kenmore 796 model Wi-Fi enabled front-load washer

Not filling. [1]

This is a water fill code. Codes and wording can vary by model, so check your owner's manual for your model number.

How to fix Kenmore 796 model Wi-Fi enabled front-load washer error code IE (safe owner checks)

Safety first: disconnect power before you remove any panel or reach into the sump or drum. Do not touch wiring, the control board or the motor. If you see water near electrical parts, stop and call a technician. These steps are based on the Kenmore 796 model Wi-Fi enabled front-load washer error-code chart (via Sears PartsDirect) [1], rewritten for clarity.

Write down the code and model number. Note exactly what the display shows (IE) and copy the full model number from the rating label, so you can confirm this chart applies to your 796 model Wi-Fi enabled front-load washer and order the right parts.
Make sure that valves supplying. Make sure that valves supplying water to the washer are open.
Open the water supply. Shut off the water supply to the faucets and disconnect the water supply hoses from the back of the washer.
Clear any clog or debris. Check the hoses for clogs if water doesn’t flow through the supply hoses.
Test and decide. Run a short cycle or restart and watch the display. If IE comes back after these checks, stop using the washer for this function and call a technician, because the remaining causes need meters or part replacement.

The first and last steps (and the power reset) are general owner checks added by ErrorCodePro; the rest follow the Kenmore 796 model Wi-Fi enabled front-load washer error-code chart published by Sears PartsDirect, rewritten for safe owner use.

Parts that may be involved

Exact parts depend on your model number. This page lists part types only, never part numbers.

Inlet water valve assembly
Electronic control board

When to call a technician

Technician: check the inlet water valve screens for deposits and replace the valves if you find clogged screens.
If water flows through the supply hoses, remove the top cover and check the wire harness connections between the control board and the inlet water valves.
Reconnect any loose wires.
If the wiring connections are okay, then you’ll likely need to replace the inlet water valves.
If the problem continues, you’ll likely need to replace the control board.
Anything involving wiring, the control board, the motor or the water valve electrics
The appliance is under warranty: contact Kenmore customer support (kenmore.com) or a Sears-authorized technician first

Frequently asked questions

What does error code IE mean on a Kenmore 796 model Wi-Fi enabled front-load washer?

The Kenmore 796 model Wi-Fi enabled front-load washer error-code chart lists IE as follows: Not filling.

Is it safe to keep using the 796 model Wi-Fi enabled front-load washer with IE?

Only if the owner checks below clear the code; if it returns, stop and book a repair.

Can I fix Kenmore 796 model Wi-Fi enabled front-load washer error IE myself?

Only with the owner checks on this page, starting with: write down the code and model number. If it persists, call a technician or Kenmore customer support (kenmore.com) or a Sears-authorized technician.

Sources

Sears PartsDirect: Kenmore 796 model Wi-Fi enabled front-load washer error-code chart (third-party copy of manufacturer service data)

Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with Kenmore.