Kenmore HE5 front-load washer Error Codes: Full List & Meanings

Every Kenmore HE5 front-load washer error code in the Kenmore HE5 front-load washer error-code chart, as published by Sears PartsDirect, with its meaning. Codes vary by model, so confirm in your owner's manual. Support: Kenmore customer support (kenmore.com) or a Sears-authorized technician.

Codes by system

All Kenmore HE5 front-load washer error codes

Codes marked "Reset only" or "Service" have no separate page because the manufacturer publishes no owner fix beyond a reset or a service call.

Code	Meaning	System	Owner action
F01	Main control board EEPROM error. The Electrically Erasable Programmable Read-Only Memory (EEPROM) on the main electronic control board is corrupted.	Control / electronics	Reset only
F03	Heating element broken. The heating element has an internal short circuit.	Heating	Service
F11	Motor control board failure.	Motor / drive	Service
F17	Right side user interface control board failure. The right side user interface control board failed.	Control / electronics	Service
F20	Not filling.	Water fill	See page
F21	Will not drain. The washer failed to drain within 8 minutes.	Drain	See page
F22	Door lock failure.	Door / lock	Service
F23	Heating element failure.	Heating	Service
F24	Water temperature sensor error.	Heating	Service
F25	Drive motor tachometer error.	Motor / drive	Service
F26	Door switch error. The control detects that the door hasn't opened for 3 consecutive cycles or the door switch indicates that the door is open with the door lock engaged.	Door / lock	Service
F27	Overflow. The drain pump runs constantly in an effort to drain the water and the door stays locked.	Leak protection	Service
F28	Communication error between the main electronic control board and the motor control board. A bad door lock/switch also prevents the motor control board from getting power, resulting in the F28 code.	Motor / drive	Service
F29	Door unlock error.	Door / lock	See page
F30	Dispenser system failure,.	Dispenser	Service
F31	Motor control board failure. Also: F42	Motor / drive	Service
F32	Water level sensor failure. Also: F35	Water fill	Service
F70	No communication between the main electronic control board and the user interface control. Also: F71	Control / electronics	Service
rL	Load inside the washer during the Clean Washer cycle. The spin bearing is a component of the outer tub and isn't available as a separate part. Also: F34	Control / electronics	See page
Sd	Excessive suds. The cycle goes into a suds kill routine by filling the tube with water and then tumbling the clothes.	Suds / detergent	See page
F74	User interface control or main electronic control board failure. Also: F99	Control / electronics	Service

Symptoms

Sources

Sears PartsDirect: Kenmore HE5 front-load washer error-code chart (third-party copy of manufacturer service data)

Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with Kenmore.