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Rheem Tankless Water Heater Error Codes: Full List & Meanings

Every Rheem tankless water heater error code we have verified against Rheem's own support pages, with its official meaning. This list covers rtgh high-efficiency non-condensing tankless gas water heaters (use and care manual). Codes vary by model, so confirm in your owner's manual. Support: Rheem tankless support, 1-866-720-2076.

Smell gas? Leave the building now. Do not touch light switches, phones or appliances inside. Call your gas utility or 911 from outside. CO alarm sounding or headache, dizziness or nausea? Get everyone outside and call 911. Gas valves, burners, venting and wiring are for a licensed technician only. See our safety policy.

Codes by system

Heating

Water fill

All Rheem tankless water heater error codes

Codes marked "Reset only" or "Service" have no separate page because the manufacturer publishes no owner fix beyond a reset or a service call.

CodeOfficial meaningSystemOwner action
11The gas shut-off valve isn't fully open, so the burner can't light.HeatingOwner checks
12Gas service has been interrupted, or on LP models the propane supply is running low.HeatingOwner checks
P1There isn't enough water flow to run the unit.Water fillOwner checks
1LLime (scale) buildup in the water heater: contact a dealer or qualified service technician.Control / electronicsService
14Water heater overheating: contact a dealer or qualified service technician.Control / electronicsService
31Faulty inlet thermistor: contact a dealer or qualified service technician.Control / electronicsService
33Faulty outlet thermistor: contact a dealer or qualified service technician.Control / electronicsService
61Faulty blower motor: contact a dealer or qualified service technician.Control / electronicsService
66Faulty bypass motor: contact a dealer or qualified service technician.Control / electronicsService
88Reminder to flush the heat exchanger and/or replace the water treatment filter: contact a dealer or qualified service technician.Status / reminderService

Symptoms

Sources

  1. https://files.rheem.com/blobazrheem/wp-content/uploads/sites/2/RTG-Use-and-Care.pdf (official)

Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with Rheem.