Samsung RS30 and RSG307 models side-by-side refrigerator Error Code 23 E: Meaning & How to Fix It

By the ErrorCodePro Editorial Team · Last reviewed October 20, 2026

Samsung RS30 and RSG307 models side-by-side refrigerator error code 23 E means: Condenser fan failure. [1] Keep using it? Only if the owner checks below clear the code; if it returns, stop and book a repair. Start with the owner checks below, beginning with: write down the code and model number.

Source: Samsung RS30 and RSG307 models side-by-side refrigerator error-code chart, via Sears PartsDirect [1].

Quick facts

Code	23 E
Also shown as	None listed by the manufacturer
Brand / appliance	Samsung RS30 and RSG307 models side-by-side refrigerator
System	Venting / airflow
Meaning (service chart)	Condenser fan failure. [1]
Keep using it?	Only if the owner checks below clear the code; if it returns, stop and book a repair
DIY-safe?	Owner checks only (listed below)
Support	Samsung Support Center (samsung.com/us/support)
Source document	Samsung RS30 and RSG307 models side-by-side refrigerator error-code chart (via Sears PartsDirect)

On this page: Meaning · Steps · Parts · When to call a technician · Related codes · FAQ

What error code 23 E means on a Samsung RS30 and RSG307 models side-by-side refrigerator

Condenser fan failure. [1]

This is a venting / airflow code. Codes and wording can vary by model, so check your owner's manual for your model number.

How to fix Samsung RS30 and RSG307 models side-by-side refrigerator error code 23 E (safe owner checks)

Safety first: disconnect power before you remove any panel or reach into the sump or drum. Do not touch wiring, the control board or the motor. If you see water near electrical parts, stop and call a technician. These steps are based on the Samsung RS30 and RSG307 models side-by-side refrigerator error-code chart (via Sears PartsDirect) [1], rewritten for clarity.

Write down the code and model number. Note exactly what the display shows (23 E) and copy the full model number from the rating label, so you can confirm this chart applies to your RS30 and RSG307 models side-by-side refrigerator and order the right parts.
Check the control lock. Check for and remove an obstruction that could block the condenser fan blade from spinning.
Do a power reset. Unplug the appliance or switch off its breaker for one minute, then restore power and try again. If the code clears and stays away, it may have been a one-off fault.
Test and decide. Run a short cycle or restart and watch the display. If 23 E comes back after these checks, stop using the refrigerator for this function and call a technician, because the remaining causes need meters or part replacement.

The first and last steps (and the power reset) are general owner checks added by ErrorCodePro; the rest follow the Samsung RS30 and RSG307 models side-by-side refrigerator error-code chart published by Sears PartsDirect, rewritten for safe owner use.

Parts that may be involved

Exact parts depend on your model number. This page lists part types only, never part numbers.

Condenser fan

When to call a technician

Unplug the refrigerator and check the wire harness connections on the condenser fan.
Reconnect any loose wires.
Technician: check the condenser fan wiring connections (sky blue, gray and blue wires) on the CN76 electronic control board connector.
Reconnect any loose wires.
If the wiring connections are okay, a technician should replace the refrigerator condenser fan.
Anything involving wiring, the control board, the motor or the water valve electrics
The appliance is under warranty: contact Samsung Support Center (samsung.com/us/support) first

Frequently asked questions

What does error code 23 E mean on a Samsung RS30 and RSG307 models side-by-side refrigerator?

The Samsung RS30 and RSG307 models side-by-side refrigerator error-code chart lists 23 E as follows: Condenser fan failure.

Is it safe to keep using the RS30 and RSG307 models side-by-side refrigerator with 23 E?

Only if the owner checks below clear the code; if it returns, stop and book a repair.

Can I fix Samsung RS30 and RSG307 models side-by-side refrigerator error 23 E myself?

Only with the owner checks on this page, starting with: write down the code and model number. If it persists, call a technician or Samsung Support Center (samsung.com/us/support).

Sources

Sears PartsDirect: Samsung RS30 and RSG307 models side-by-side refrigerator error-code chart (third-party copy of manufacturer service data)

Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with Samsung.