Samsung Washer Error Code Ub: Meaning & How to Fix It

By the ErrorCodePro Editorial Team · Last reviewed October 20, 2026

Samsung washer error code Ub means: The load is unbalanced in the tub. Ur means the washer is retrying to balance it. [1] Keep using it? Yes. Start with the owner checks below, beginning with: rearrange the load.

Quick facts

Code	Ub
Also shown as	U6, Ur, UE, 1 Ub, 1U6
Brand / appliance	Samsung washer
System	Load balance
Official meaning	The load is unbalanced in the tub. Ur means the washer is retrying to balance it. [1]
Keep using it?	Yes
DIY-safe?	Owner checks only (listed below)
Support	Samsung Support Center (samsung.com/us/support)

On this page: Meaning · Steps · Parts · When to call a technician · Related codes · FAQ

What error code Ub means on a Samsung washer

The load is unbalanced in the tub. Ur means the washer is retrying to balance it. [1]

This is a load balance code. Codes and wording can vary by model, so check your owner's manual for your model number.

How to fix Samsung washer error code Ub (safe owner checks)

Safety first: disconnect power before you remove any panel or reach into the sump or drum. Do not touch wiring, the control board or the motor. If you see water near electrical parts, stop and call a technician. These steps are based on Samsung's published guidance [1], rewritten for clarity.

Rearrange the load. Untangle and spread the laundry evenly.
Restart. Close the door and press Start.

Parts that may be involved

Exact parts depend on your model number. This page lists part types only, never part numbers.

No specific part is implied by the manufacturer's guidance for this code.

When to call a technician

Anything involving wiring, the control board, the motor or the water valve electrics
The appliance is under warranty: contact Samsung Support Center (samsung.com/us/support) first

Frequently asked questions

What does error code Ub mean on a Samsung washer?

Samsung lists Ub as follows: The load is unbalanced in the tub. Ur means the washer is retrying to balance it.

Is it safe to keep using the washer with Ub?

Yes.

Can I fix Samsung washer error Ub myself?

Only with the owner checks on this page, starting with: rearrange the load. If it persists, call a technician or Samsung Support Center (samsung.com/us/support).

Is U6 the same as Ub?

Yes. Samsung's documentation lists U6, Ur, UE, 1 Ub, 1U6 with the same meaning as Ub; the display format depends on the model.

Sources

https://www.samsung.com/us/support/troubleshoot/TSG10000997/ (official)

Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with Samsung.