Electrolux Washer Error Code E21: Meaning & How to Fix It

By the ErrorCodePro Editorial Team · Last reviewed October 20, 2026

Electrolux washer error code E21 means: The water isn't pumping out fast enough, or the washer takes too long to empty. [1] Keep using it? Not until the cause is fixed. Start with the owner checks below, beginning with: check the drain hose.

Quick facts

Code	E21
Also shown as	None listed by the manufacturer
Brand / appliance	Electrolux washer (front load washers)
System	Drain
Official meaning	The water isn't pumping out fast enough, or the washer takes too long to empty. [1]
Keep using it?	Not until the cause is fixed
DIY-safe?	Owner checks only (listed below)
Support	Electrolux support (owner.electrolux.com)

On this page: Meaning · Steps · Parts · When to call a technician · Related codes · FAQ

What error code E21 means on an Electrolux washer

The water isn't pumping out fast enough, or the washer takes too long to empty. [1]

This is a drain code. Codes and wording can vary by model, so check your owner's manual for your model number.

How to fix Electrolux washer error code E21 (safe owner checks)

Safety first: disconnect power before you remove any panel or reach into the sump or drum. Do not touch wiring, the control board or the motor. If you see water near electrical parts, stop and call a technician. These steps are based on Electrolux's published guidance [1], rewritten for clarity.

Check the drain hose. Look for restrictions. A kinked drain hose is the most common cause.
Check the inlet hoses. Make sure hot and cold aren't reversed.
Check the installation. Make sure the drain hose is installed as the use and care manual shows.

Parts that may be involved

Exact parts depend on your model number. This page lists part types only, never part numbers.

Drain hose

When to call a technician

Units installed in the last 30 days: contact your installer
Anything involving wiring, the control board, the motor or the water valve electrics
The appliance is under warranty: contact Electrolux support (owner.electrolux.com) first

Frequently asked questions

What does error code E21 mean on an Electrolux washer?

Electrolux lists E21 as follows: The water isn't pumping out fast enough, or the washer takes too long to empty.

Is it safe to keep using the washer with E21?

Not until the cause is fixed.

Can I fix Electrolux washer error E21 myself?

Only with the owner checks on this page, starting with: check the drain hose. If it persists, call a technician or Electrolux support (owner.electrolux.com).

Sources

https://owner.electrolux.com/support-articles/article/1820072-laundry-front-loading-washer-displaying-error-code-e21-long-pump-out-time- (official)

Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with Electrolux.