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GE GTW top-load washer Error Code 16: Meaning & How to Fix It

By the ErrorCodePro Editorial Team · Last reviewed October 20, 2026

GE GTW top-load washer error code 16 means: Not draining. [1] Keep using it? Only if the owner checks below clear the code; if it returns, stop and book a repair. Start with the owner checks below, beginning with: write down the code and model number.

Source: GE GTW top-load washer error-code chart, via Sears PartsDirect [1].

Quick facts

Code16
Also shown asNone listed by the manufacturer
Brand / applianceGE GTW top-load washer
SystemDrain
Meaning (service chart)Not draining. [1]
Keep using it?Only if the owner checks below clear the code; if it returns, stop and book a repair
DIY-safe?Owner checks only (listed below)
SupportGE Appliances support (products.geappliances.com)
Source documentGE GTW top-load washer error-code chart (via Sears PartsDirect)

On this page: Meaning · Steps · Parts · When to call a technician · Related codes · FAQ

What error code 16 means on a GE GTW top-load washer

Not draining. [1]

This is a drain code. Codes and wording can vary by model, so check your owner's manual for your model number.

How to fix GE GTW top-load washer error code 16 (safe owner checks)

Safety first: disconnect power before you remove any panel or reach into the sump or drum. Do not touch wiring, the control board or the motor. If you see water near electrical parts, stop and call a technician. These steps are based on the GE GTW top-load washer error-code chart (via Sears PartsDirect) [1], rewritten for clarity.
  1. Write down the code and model number. Note exactly what the display shows (16) and copy the full model number from the rating label, so you can confirm this chart applies to your GTW top-load washer and order the right parts.
  2. Check the house drain. Check the washer drain for a clog.
  3. Check the drain hose. Check the drain hose for a kink or restriction.
  4. Do a power reset. Unplug the appliance or switch off its breaker for one minute, then restore power and try again. If the code clears and stays away, it may have been a one-off fault.
  5. Test and decide. Run a short cycle or restart and watch the display. If 16 comes back after these checks, stop using the washer for this function and call a technician, because the remaining causes need meters or part replacement.

The first and last steps (and the power reset) are general owner checks added by ErrorCodePro; the rest follow the GE GTW top-load washer error-code chart published by Sears PartsDirect, rewritten for safe owner use.

Parts that may be involved

Exact parts depend on your model number. This page lists part types only, never part numbers.

When to call a technician

Frequently asked questions

What does error code 16 mean on a GE GTW top-load washer?

The GE GTW top-load washer error-code chart lists 16 as follows: Not draining.

Is it safe to keep using the GTW top-load washer with 16?

Only if the owner checks below clear the code; if it returns, stop and book a repair.

Can I fix GE GTW top-load washer error 16 myself?

Only with the owner checks on this page, starting with: write down the code and model number. If it persists, call a technician or GE Appliances support (products.geappliances.com).

Sources

  1. Sears PartsDirect: GE GTW top-load washer error-code chart (third-party copy of manufacturer service data)

Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with GE.