GE GTW top-load washer Error Codes: Full List & Meanings

Every GE GTW top-load washer error code in the GE GTW top-load washer error-code chart, as published by Sears PartsDirect, with its meaning. Codes vary by model, so confirm in your owner's manual. Support: GE Appliances support (products.geappliances.com).

Codes by system

Motor / drive

Power supply

Leak protection

Drain

Water fill

Load balance

Door / lock

Suds / detergent

All GE GTW top-load washer error codes

Codes marked "Reset only" or "Service" have no separate page because the manufacturer publishes no owner fix beyond a reset or a service call.

Code	Meaning	System	Owner action
1	Basket spins with the lid unlocked. This code can appear if you spin the basket by hand.	Door / lock	Service
2	Lid lock/switch failure.	Door / lock	Service
3	Locked motor. A damaged spin bearing also will prevent the spin basket from spinning freely.	Motor / drive	Owner checks
4	Electronic control board reset its software. This code can appear when exiting the service diagnostics mode or on power up. The code appears to indicate that software was reset.	Control / electronics	Service
5	Mode shifter failure. The meter should measure about 5,700 ohms through the mode shifter. Also: 10	Motor / drive	Service
6	Water overflow error.	Leak protection	See page
8	Water level pressure sensor failure.	Water fill	See page
9	Lid switch error. The electronic control board detects that the washer lid hasn’t been opened for 3 consecutive cycles.	Door / lock	Service
11	AC power is not 60 Hz. This code appears when power supply frequency is not 60 Hz.	Power supply	Owner checks
12, 20	Water overflow error. Also: 21	Leak protection	Owner checks
13, 14, 23	Lid lock/switch failure. Also: 24	Door / lock	Service
15	Thermistor (temperature sensor) failure.	Heating	Service
16	Not draining.	Drain	Owner checks
17	Basket won’t spin at the start of a wash cycle. The control expects to detect dry garments loaded in the washer at the start of a wash cycle. This code also appears if water is still in the tub when you start a new wash cycle.	Motor / drive	Service
18	Not draining.	Drain	Reset only
19	Washer paused for more than 24 hours or water in the tub while the washer is off.	Water fill	Owner checks
22	Can’t balance the dry load to start the cycle.	Motor / drive	Owner checks
25	Control detects water level drop when the washer isn’t draining. An improperly installed drain hose can allow water to siphon out of the washer during the cycle.	Drain	See page
26	Out of balance during the final spin. Also: 31	Load balance	Owner checks
27	Lid has been open more than 15 minutes with water in the tub.	Door / lock	Owner checks
29	Excessive suds caused the cycle to stop.	Suds / detergent	Owner checks
30	Stuck key on the control panel.	Control / electronics	Service
32	Can’t unlock the lid.	Door / lock	Service

Symptoms

Sources

Sears PartsDirect: GE GTW top-load washer error-code chart (third-party copy of manufacturer service data)

Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with GE.