ErrorCodePro · Appliance Error CodesGE GTW top-load washer Error Code 27: Meaning & How to Fix It
By the ErrorCodePro Editorial Team · Last reviewed October 20, 2026
GE GTW top-load washer error code 27 means: Lid has been open more than 15 minutes with water in the tub. [1] Keep using it? Only if the owner checks below clear the code; if it returns, stop and book a repair. Start with the owner checks below, beginning with: write down the code and model number.
Source: GE GTW top-load washer error-code chart, via Sears PartsDirect [1].
Quick facts
| Code | 27 |
|---|---|
| Also shown as | None listed by the manufacturer |
| Brand / appliance | GE GTW top-load washer |
| System | Door / lock |
| Meaning (service chart) | Lid has been open more than 15 minutes with water in the tub. [1] |
| Keep using it? | Only if the owner checks below clear the code; if it returns, stop and book a repair |
| DIY-safe? | Owner checks only (listed below) |
| Support | GE Appliances support (products.geappliances.com) |
| Source document | GE GTW top-load washer error-code chart (via Sears PartsDirect) |
On this page: Meaning · Steps · Parts · When to call a technician · Related codes · FAQ
What error code 27 means on a GE GTW top-load washer
Lid has been open more than 15 minutes with water in the tub. [1]
This is a door / lock code. Codes and wording can vary by model, so check your owner's manual for your model number.
How to fix GE GTW top-load washer error code 27 (safe owner checks)
- Write down the code and model number. Note exactly what the display shows (27) and copy the full model number from the rating label, so you can confirm this chart applies to your GTW top-load washer and order the right parts.
- Check the settings. Use the rinse, drain and spin cycle to remove water after running a cycle with the No Spin option selected.
- Reconnect the air hose. Reconnect the air hose if it’s loose.
- Do a power reset. Unplug the appliance or switch off its breaker for one minute, then restore power and try again. If the code clears and stays away, it may have been a one-off fault.
- Test and decide. Run a short cycle or restart and watch the display. If 27 comes back after these checks, stop using the washer for this function and call a technician, because the remaining causes need meters or part replacement.
The first and last steps (and the power reset) are general owner checks added by ErrorCodePro; the rest follow the GE GTW top-load washer error-code chart published by Sears PartsDirect, rewritten for safe owner use.
Parts that may be involved
Exact parts depend on your model number. This page lists part types only, never part numbers.
- Electronic control board
When to call a technician
- Unplug the washer and check the air hose between the bottom of the tub and the connection on the electronic control board.
- Technician: replace the air hose if it’s pinched, punctured or damaged.
- If the air hose is okay, a technician should replace the electronic control board (the water level sensor is a component of the electronic control board).
- Anything involving wiring, the control board, the motor or the water valve electrics
- The appliance is under warranty: contact GE Appliances support (products.geappliances.com) first
Related error codes
Frequently asked questions
What does error code 27 mean on a GE GTW top-load washer?
The GE GTW top-load washer error-code chart lists 27 as follows: Lid has been open more than 15 minutes with water in the tub.
Is it safe to keep using the GTW top-load washer with 27?
Only if the owner checks below clear the code; if it returns, stop and book a repair.
Can I fix GE GTW top-load washer error 27 myself?
Only with the owner checks on this page, starting with: write down the code and model number. If it persists, call a technician or GE Appliances support (products.geappliances.com).
Sources
- Sears PartsDirect: GE GTW top-load washer error-code chart (third-party copy of manufacturer service data)
Last reviewed: October 20, 2026. ErrorCodePro is not affiliated with GE.